Hotel data and GDPR: questions answered
Who controls guest data, what agreements apply and how retention is decided.
Is Xbrandify GDPR compliant?
Xbrandify is designed to process data in accordance with GDPR. The exact roles, legal basis, retention periods, subprocessors and processing terms are defined in the agreement and data-processing documentation.
Who owns the guest data?
The hotel retains control of its first-party customer and guest data, subject to the contractual agreement and applicable law.
Is a data-processing agreement available?
Yes. A data-processing agreement is available where Xbrandify processes personal data on behalf of the hotel.
Can the hotel define data-retention periods?
Retention periods are established based on purpose, legal basis and hotel instructions, subject to technical and legal requirements.
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