Answers in the guest's own language
The guest scans the QR code in the hallway or opens the link in the confirmation. The concierge greets them in their language and answers every practical question about the property.
For holiday rentals and short-term rental managers
A digital concierge in every holiday rental.
Xbrandify gives hotel-style concierge service to every cottage, cabin, chalet, serviced apartment and villa. It is a multilingual AI guest app that answers guests around the clock in their own language, with tailored maps, day-by-day planners and visual cards and videos. No download, no printed house manual.
Built for short-term rental managers, holiday rental agencies, serviced apartment and condo operators, cabin and glamping hosts and villa portfolios to increase sales, book more nights and reduce the workload.
Guest app
Guest asked
In the cottage
How to light the wood stove
2 min video guideIncluded
Open until 00:30
Late dinner delivered to the door
Arrives in 25 minutes€ 38
Left on the porch
Breakfast basket for tomorrow
Tomorrow 08:00€ 24
- No commission on any booking
- No app download for guests
- Works alongside Airbnb and Booking.com
- GDPR compliant, EU hosting
The concierge
A personal host in every property, awake at 23:40.
Your guests do not want a manual in a plastic folder. They want someone to ask. Xbrandify puts that person in every property, without hiring on site.
Tailored maps for the exact address
Not a generic city guide. The bakery, the trailhead, the grocery store and the ski lift closest to that property, with distances and opening hours.
A day-by-day planner for the whole stay
The guest builds their week visually, shares it with the family, and books the parts you sell. Checklists and packing lists come with it.
Visual cards and videos, not walls of text
Every recommendation arrives as a photo, a short video and a price. The stay feels curated instead of self-service.
Every kind of rental
One cottage or two hundred villas, the same concierge.
Each property gets its own knowledge, its own map and its own add-ons. The guest sees a stay built around that exact address, in their own language.
Cottages and lake houses
Lake cottages and countryside houses, where guests ask about the boat, the well water and the nearest grocery store.
Chalets and mountain cabins
Ski cabins, where the concierge sells lift passes, equipment rental and transfers before the guest arrives.
Glamping and tiny cabins
Domes, treehouses and small cabins, where the experience is the product and every add-on is margin.
Serviced apartments and condos
City and resort apartments, where whole buildings share one concierge that answers about parking, the pool, the gym and the neighbourhood.
Luxury villas
Villas with concierge-level expectations, private chefs, boat days and staff coordination in several languages.
Before arrival
The stay starts selling the week before check-in.
Timed to the arrival date, the guest is offered the things they were going to look for anyway. A transfer from the airport, an activity to book, a table at the local restaurant and a welcome basket waiting in the kitchen. Every card is visual, priced and one tap away.
The same cards work in the pre-arrival email, during the stay and in the checkout message that invites the guest back next season.
Guest app
Guest asked
Arrival day
Private transfer from the airport
Meet and greet, 45 min drive€ 95
Book an activity
Guided kayak tour on the lake
Saturday 10:00, all gear included€ 49
Book a table
Dinner at the village inn
Friday 19:00, table for fourReserved
Maps and co-planning
Every property on its own map, with the days planned together.
The map is built around the exact address. The sauna, the jetty, the trailhead, the village inn and the grocery store, with walking and driving times from the door. Guests see what to do around the property instead of searching for it.
- One map per property
Distances and times measured from that door, not from the town centre. Recommendations you choose, with your own notes.
- Plan the days together
One tap invites the rest of the family or the group into the same plan. Everyone adds ideas and sees the same days take shape.
- Checklists and packing lists
Matched to the property and the season. Firewood, hiking shoes, ski passes, groceries for the first night.
Our plan
+Your cottage
Wood-fired sauna1
Kayak jetty2
Village inn3
Forest trail4
4 min walk
Sauna ready at 19:00
Firewood delivered
At the jetty
Sunset paddle on the lake
Two kayaks, life vests
Shared packing list
Hiking shoes
Swimsuits and towels
Groceries for Friday
Board games for the kids
Grow your portfolio. Grow your profits.
Sell more nights and more services
Late checkout, firewood, transfers, linen, ski passes and local experiences are offered at the moment the guest is thinking about them, in one tap.
Cut the repetitive workload
The same twenty questions arrive every weekend. The concierge and the email assistant answer them, so your team handles the exceptions instead of the routine.
Own the guest, skip the commission
Keep the channels that fill your calendar. Once the guest is yours, the stay and the next booking happen in your own brand, with no commission on top.
Be in the AI answer
Your properties and destinations are made readable for ChatGPT, Perplexity and Google AI, so travellers find you when they ask rather than search.
How it works
Live in days, with nothing to migrate.
- 01
We read your listings
Your properties, house rules, amenities and rates are turned into structured content that both guests and AI systems understand.
- 02
The concierge goes live in every property
QR stands in the hallway, a link in the confirmation, maps built around each address, and answers in the guest's language.
- 03
Your inbox goes quiet and your revenue grows
Routine questions are answered, add-ons are sold before and during the stay, and you see what guests actually asked for.
Built for portfolios, not single listings.
Xbrandify works alongside the vacation rental software, channel manager and booking engine you already use. It is built for short-term rental management at portfolio scale, and it is used across the Nordics for holiday cottages, mountain cabins and short-term rentals.
Management companies and agencies
From a handful to hundreds of units across several towns. One dashboard, one brand voice, a local knowledge base per destination and a concierge in every home.
- Multi-property dashboard
- Local knowledge base per destination
- Portfolio reporting on upsells and guest intent
Cabin, glamping and chalet operators
A cluster of cottages, domes or ski apartments in one area. The concierge handles arrival, the local area and the extras you already sell by phone.
- QR check-in and in-stay upsells
- Firewood, sauna slots, equipment and transfers
- Seasonal planners for winter and summer
Pricing
Plans from €199 per month, plus a fee per listing.
The plan is set by service level: destinations, languages, PMS sync and pre-arrival sales. Listings are priced separately, €14 per standard listing and €29 per luxury listing per month. No commission on any booking.
Holiday rental questions, answered
What is a digital concierge for a holiday rental?
A digital concierge is a multilingual AI guest app that replaces the printed house manual and the endless message thread. In Xbrandify the guest scans a QR code in the cottage or opens the link in the booking confirmation, and gets answers about the property, a tailored map of the area, a day-by-day planner and the services you sell, in their own language, with no app download.
Is Xbrandify vacation rental software or does it replace my PMS?
Xbrandify is a guest experience layer, not a property management system. It sits on top of the vacation rental software, channel manager and booking engine you already use, and adds AI visibility, the guest concierge, pre-arrival sales and automated guest communication.
Who is it built for?
Short-term rental managers, holiday rental agencies, serviced apartment and condo operators, cabin and glamping hosts, chalet and ski apartment owners and villa portfolios, from a handful to hundreds of units across one or more destinations. In the Nordics it is used for holiday cottages, mountain cabins and short-term rentals.
How does it reduce the workload for a short-term rental manager?
The same twenty questions arrive every changeover: wifi code, check-in, parking, firewood, the nearest grocery store, what to do in the rain. The concierge and the AI email assistant answer them automatically around the clock, so your team only handles the exceptions.
How does it increase revenue per stay?
It sells before and during the stay. Pre-arrival offers such as transfers, linen, ski passes and experiences are timed to the arrival date, and in-stay upsells such as late checkout, firewood and sauna slots are offered in one tap at the moment the guest is thinking about them.
Does it help guests find us in ChatGPT and AI search?
Yes. Your properties, amenities, house rules and destination content are structured so ChatGPT, Perplexity, Gemini and Google AI Overviews can read and cite them, which is how travellers increasingly find holiday rentals instead of scrolling a marketplace.
Do we have to leave Airbnb or Booking.com?
No. Keep the channels that fill your calendar. Xbrandify serves the guest once the booking exists, so the stay, the upsells and the next booking happen in your own brand with no commission on top.
How many languages does it speak?
The concierge answers in the guest's own language. The number of guest languages included depends on the plan, from two languages on Presence up to unlimited on Enterprise.
Ready to automate communication and grow your rental profits?
See Xbrandify running on your own properties and destination maps.
Book a demo